Shipping policy

Last Updated: September 23, 2026

Thank you for shopping with Maison Dimanche. This Shipping Policy explains how orders are processed and delivered.

Order Processing

Orders are prepared and processed after successful order confirmation and payment, where applicable.

Processing times may vary during product launches, promotional periods, holidays, or periods of high order volume.

Once your order has been dispatched, you may receive shipping or tracking information using the contact details provided during checkout, where tracking is available.

Shipping Destinations

Available shipping destinations will be displayed during checkout.

If delivery is unavailable to the address entered, you may not be able to complete checkout for that destination.

Shipping Fees

Applicable shipping charges will be displayed at checkout before the order is completed.

Shipping fees may vary depending on the destination, order, delivery method, or shipping provider.

Delivery Times

Estimated delivery times may be displayed during checkout or communicated after an order has been placed.

Delivery estimates are not guaranteed unless expressly stated otherwise.

Delivery may be affected by circumstances outside Maison Dimanche’s reasonable control, including carrier delays, weather, public holidays, high shipping volumes, or other logistical circumstances.

Delivery Information

Customers are responsible for providing complete and accurate delivery information, including their full name, delivery address, phone number, and any additional information requested during checkout.

Please review your information carefully before submitting your order.

If you notice an error after placing an order, contact us as soon as possible at bonjour@lemaisondimanche.com.

We cannot guarantee that delivery information can be changed once an order has been processed or dispatched.

Failed or Unsuccessful Delivery

If delivery cannot be completed because of incorrect or incomplete information provided by the customer, inability to reach the recipient, or failure to accept delivery, additional delivery charges may apply where permitted by applicable law.

Damaged Packages

If your order arrives damaged, please photograph the external packaging and the affected product before disposing of the packaging.

Contact us within 72 hours of delivery at bonjour@lemaisondimanche.com and include your order number and clear photographs.

Please refer to our Return & Refund Policy for further information.

Lost or Delayed Orders

If your tracking information indicates an unusual delay or you believe your package may be lost, please contact us so that we can assist with the appropriate shipping provider.